Amarillo and Panhandle IOP questions
Is there a Stages office in Amarillo?
Stages' public website doesn't list an Amarillo office. Amarillo-area residents can join the online IOP (Texas residents) or attend in person at 3513 50th St, Suite 200, Lubbock, TX 79413.
How far is the Lubbock office?
Distance depends on where you live. Check your map app, and ask admissions about intake times before planning the trip.
Can I start online and switch to in-person later, or the reverse?
Ask admissions. Changes in level of care or format depend on your assessment and current availability.
Does Stages provide detox or residential treatment?
No. Stages provides outpatient care (PHP at the Texas offices, IOP and outpatient counseling). If you need medical detox or inpatient care first, admissions can talk about next steps and outside providers.
Who can join the online IOP?
Stages publishes its online program for Texas and Oklahoma. You must live in a state where the program is licensed or authorized and be physically located there during sessions. This site is for Texas residents; admissions confirms eligibility.
What do I need for virtual sessions?
According to the Stages telehealth page: an internet connection, a computer or tablet, and a headset. Sessions use secure video and a mobile app.
How do I start?
Call (806) 412-4721. Admissions talks through your situation, the assessment, current schedules and benefits. Applications are on stagesrecoverycenters.com.
What if it's an emergency?
Call 911 in an emergency. Call or text 988 for a mental-health or substance-use crisis.
More questions about getting started
What is the difference between PHP, IOP and outpatient care?
Partial hospitalization (PHP) is the most structured outpatient level: treatment most of the day on several days a week, going home at night. Intensive outpatient (IOP) means several group and individual sessions a week while you keep living at home and often keep working or studying. Outpatient counseling is the lightest level, usually weekly. Stages publishes PHP and IOP programs that step down to aftercare; which levels are offered depends on the office, and admissions recommends a level after the assessment.
How long does treatment at Stages last?
Stages describes its programs as lasting between 90 days and two years, stepping down from more structured care to aftercare. Your own length depends on the assessment and your progress.
Will my insurance cover it?
Stages states that it is in-network with major insurance companies, can check out-of-network coverage, and also accepts private pay. Coverage depends on your plan, so call admissions or use the online benefits form to have your benefits verified before you start.
Can a family member call for someone else?
Yes. Parents, spouses and friends can call admissions to ask how to help. Stages also publishes a Family Matters group and family support. Federal confidentiality rules (42 CFR Part 2) mean a client generally has to give written consent before details of their care are shared with family.
Does Stages treat mental health along with addiction?
Stages publishes dual diagnosis (co-occurring) treatment and psychiatric services alongside addiction treatment. Tell admissions about any mental health concerns on the first call.
What should I have ready when I call?
It helps to have your insurance card or policy details, a list of current medications, and a sense of recent substance use. If you are calling for someone else, the person who needs care will usually need to be part of the process.
What do I need for online IOP?
The Stages telehealth page lists an internet connection, a computer or tablet, and a headset. Sessions use secure video and a mobile app, and include group, individual, education and family sessions. Plan on a private, quiet place for each session.
Read the full admissions guide
Amarillo at a glance
- Potter County, TX: 16 drug overdose deaths in the 12 months ending December 2025 (CDC provisional).
- From Amarillo: about 126 miles, about 2 hr 15 min to the Stages Lubbock office (3513 50th St, Suite 200) (route map)
- 988 Suicide & Crisis Lifeline: call or text 988, 24/7; Texas Panhandle Centers (Potter, Randall and other Panhandle counties) 24/7 crisis line: 800-692-4039
Sources, checked November 9, 2026: CDC provisional overdose counts, OpenStreetMap/OSRM driving estimate (no traffic), Texas HHS. All local facts and sources